The Resource Manager/Director responsibilities encompass all Smithers PDS locations, currently Gaithersburg Maryland and Ewing New Jersey, and include supporting Project Managers with resource management techniques, reallocation and improving processes.  This role will monitor and manage employees' workload, utilization and overtime hours through resource management techniques, reallocation and assignment of staff.

Corporate Responsibilities:

• Adherence to laboratory health and safety procedures.
• Adherence to Standard Operating Procedures (SOPs) & applicable company policies/ guidelines.
• Adherence to federal and/or local regulations, as applicable.

 Essential Position Responsibilities:

• Assigning available employees to projects in accordance with their skillsets, previous experience, and availability. 
• Monitoring day-to-day project activities/milestones and corresponding resourcing. 
• Capacity planning, i.e. making sure that a company’s resources have capacity to work on upcoming projects. 
• Monitoring and managing employees’ workload, utilization, and overtime hours in partnership with operational staff. 
• Managing resource conflicts.
• Overcoming resource shortages by means of resource management techniques, reallocating resources, assigning more staff, etc; informing senior management of any issues related to inability to meet clients’ needs due to resourcing. 
• Providing project managers with support when it comes to resource management issues or improving resource management processes.  
• Knowing all the current and upcoming projects run in an organization and business development activities and being able to plan resourcing accordingly through a macro schedule.  
• Being familiar with project management tools and resource management trends. 
• Documenting adherence to processes through metrics (e.g. weekly utilization report, etc.). 
• Independently perform service tasks as directed.
• Other duties as assigned.

Qualifications:

• B.S. / B.A. degree in Business, Management (or related field) or equivalent work experience and a minimum of 8-10 years of relevant experience in the CRO industry, or related field.
• Knowledge of GLP regulations and regulatory guidelines.
• Knowledge of clinical trial management
• Excellent communication skills, both oral and written.
• PMP credentials
• Highly skilled individual in people, project and process management
• Proficient in the use of advanced computer applications such as MS Word, Excel, Smartsheet, database software.