Store Manager

 Must have big box apparel or big box softlines experience. Prefer apparel.

The Store Manager is responsible for directing and supervising the workforce, making staffing decisions, ensuring customer satisfaction, managing the store's financial performance, and sustaining brand equity.

ESSENTIAL FUNCTIONS

·         Deliver excellent customer service and demonstrate a high degree of professionalism.

·         Achieve high levels of sales performance and results.

·         Recruit and hire top talent to meet the store and company needs.

·         Provide feedback through ongoing training, coaching, counseling, assessments and setting challenging goals to improve employee performance through effective use of development plans.

·         Manage all employees in execution of daily tasks and to maximize sales.

·         Manage all visual standards in the store, including merchandise presentation, signage, lighting and general maintenance.

·         Review operational reports and records to ensure adherence to Company policies and procedures, monitor store profitability and manage payroll matrix. 

·         Monitor and review inventory levels and paperwork in order to ensure accuracy of store inventory.

·         Ensure that proper channels of communication exist between the store, supervisors and corporate partners. 

·         Oversee compliance of Assistant Store Managers, Department Leads, and Sales Associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales, record-keeping procedures and overall maintenance of the store.

·         Help solve problems that affect the store's service, efficiency and productivity.

·         Assist with all staff responsibilities as the workday may require.

 
 Requirements

QUALIFICATIONS

·         3+ years of retail management experience (big-box store preferred).

·         Proven experience in merchandising (softlines & hardgoods).

·         Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.

·         Demonstrated ability to be on your feet most of the day moving on the sales floor and/or stock room including but not limited to bending, kneeling, lifting, climbing, carrying, walking and/or reaching on a frequent basis.

·         Strong communication skills (verbal & written), including strong relationship building skills.

·         Ability to develop and train customer service focused staff; build a bench for future advancements and utilize skills of staff most appropriately.

·         Highly organized and able to adapt quickly to quick, fast-paced environment.